California's insurance commissioner has just launched an investigation into Aetna after learning a former medical director for the insurer admitted under oath he never looked at patients' records when deciding whether to approve or deny care. Insurance companies have an obligation to perform due dilligence. When they fail to do so, they may save money but damage untold numbers of people who thought they were insured and were not able to fight back.
When it comes to car insurance, most consumers are focused on getting the lowest possible monthly premium. However, this can actually hurt you if you are not aware of what the medical coverages are in your policy.